In short, guy has account, new employee joins with the same name and wants that account name. Automattic takes it (supposedly without notifying current account holder). Guy gets mad and shouts at Automattic. Automattic points to their FAQ’s which they changed overnight to show what they were doing was ok. There’s probably more to the story. I could care less. I just find the whole thing funny. Another example of questionable practices on behalf of Automattic and WordPress leader, Matt.

Read Wank’s take on it and the original thread where the complaint arose.

Even if the whole thing isn’t true (which it seems to be true), their handling of it was a complete joke.