Don’t Shop American, Part 3

After having to ship the product from another store on Sunday, they screw up yet again. Today was the day the product was supposed to be at the store I had purchased it from. I even received an email from Corporate stating:

… we are more than willing to make the arrangements to cancel your open sale, which by the way does have product in it at this time…

Well, guess what, they didn’t have it in stock. Thanks for wasting my time for the third time. It was at the Bridgeton store. Why there? Who knows, because it was originally at the O’fallon, IL store. What’s even funnier is that they are trying to pass blame on their fuck ups to us, when all we tried to do was purchase a camera. We didn’t hire and not train the employees. We didn’t put employees who didn’t know what they were doing in charge on the busiest shopping day of the year, and we sure as hell didn’t delete our place in line for the product and then not ship it to the store (on 2 occasions). No American, that is your fault. The manager at the store I was at was aware of the situation and the email from corporate. He said he was aware I was complaining a lot. Well sir, I have only complained when you guys have screwed up. So if it seems it is a lot, what does that tell you about your store and service? This whole company is showing its true colors (no pun intended). I would not be too shocked if there is a part 4 in the near future, based on their current track record.