MyxerTones Idiocy

The other day I received some crappy radio rap song on my phone. I didn’t order it or request it off the internet, my phone, or those annoying commercials on TV. The song came from a website called MyxerTones. It’s not a subscription site, so I don’t have to worry about any additional charges past the first charge of that Verizon charges for a multimedia message. I contacted their support to let them know the error of their ways. The response I got annoyed me a bit.

Hi Mike,

Sometimes people enter the wrong number for their account and it creates an account under your number. No problem, you can get the password to the account and cancel or change the info to your own. Just go to the MyxerTones Sign In page, click on ‘forgot my password’, enter your phone number as the login and we’ll send a new password to your phone.

First off, if someone accidentally put the wrong number in their account when they signed up, wouldn’t I have gotten the password verification sent to my phone in the beginning? Second, I have to incur another charge on my phone bill because some stupid website made a mistake? No. That doesn’t sound right to me. Granted the charges are small, but that shouldn’t matter. They should really have another way to change passwords or some system to prevent things like this from happening. Idiots I tell you. Idiots.