Blockbuster Online is Lackluster Online

Blockbuster Online launched a new design today. The look isn’t bad but there are some things that concern me. First, each new page I go to I see a welcome back message at the top of the screen under the navigation. Normally, this wouldn’t be a big deal, but every time I go to a new page it welcomes back a different name. I’ve been Ken, Brandy, Daniel, Walter, etc. I just hope personal information isn’t readily available to other users during this design launch period.

The second thing that bugs me is Blockbuster launched the download service. You can buy and download or rent and download movies now. They are late to the game with this. Netflix has allowed streaming for a year now. Blockbuster seems to have more new releases available to download than Netflix but you have to pay for them, even if you’re already an Online subscriber. With most plans on Netflix you get unlimited streaming as part of your plan. Like Netflix, Blockbuster’s download service only works with Internet Explorer on Windows. I’m tired of major companies not supporting other browsers and operating systems. I want to watch on my Mac and I want to watch using Firefox. With Apple systems gaining in popularity and Firefox having a 20% market share, it’s time to show some support. Netflix is rumored to support Macs by the end of 2008 so maybe I’ll switch back to them when that time comes. For $1 more a month than Blockbuster I’ll have unlimited streaming, which comes in handy at work.