,

Charter Communications Still Sucks

In case you haven’t noticed, I am not a fan of Charter Communications. They have horrible customer service and high prices. If you haven’t gotten screwed by them yet, you’re about to. Over the weekend several sites broke stories about how Charter Communications will put a cap on bandwidth at 100gb a month starting on February 9th. Of course there was no announcement or anything on Charter’s website, and up to this point, there still isn’t. If you drill into the TOS, you will find that the terms have changed. If you look at number 13 you see how they added the cap to the terms of service.

So, if you are someone who likes to download a lot from iTunes, Amazon.com, watch movies and TV on Hulu and Netflix, play online games like World of Warcraft, do offsite backups with services like Mozy or Jungledisk, don’t be surprised if you use up your allotted bandwidth quickly. And of course Charter does not provide any sort of bandwidth meter tool to see how much you are using. At least Comcast provides a more reasonable 250gb a month cap. I really can’t wait to be done with Charter.

You might also like
I’m a Rapper
Dell’s Customer Service Sucks
Special Education
KMOV and Charter Communications
WordPress 2.5 Widget Interface
My Rant on Ranting
5 replies
  1. Matt
    Matt says:

    Might I suggest that you install DD-WRT on your router and monitor your daily usage. I’m betting it is less than you think.

  2. shep
    shep says:

    I’m betting it’s not. I know approximately how much I use, but then there are the uh oh moments where something happens and I know I could use a lot more than 100gb in a month. In fact, just last week I had one of those and had to download my 80gb backup of music from JungleDisk.

  3. Andrew Bell
    Andrew Bell says:

    Wow, that is a pretty shitty move there. I did a blog post not too long ago about my actual usage and how I measured it. http://doctorsound.wordpress.com/2009/02/03/my-bandwidth/

    Unfortunately that seems to be the way things are going :-( Even AT&T has been “testing” bandwidth caps. How is this whole internet revolution supposed to get into full stream this way? And what about net nuetrality. For the record, there is probably no way I’ll hit a 100 GB cap, but i’d rather have the option, especially if I start using boxee and get back into computer games.

  5. shep
    shep says:

    Yeah, I read that today. That’s probably not good news though. Unless it opens up the doors for competition in the area (or someone buys them), but that could be years before that happens. They are quite large and the companies that are larger than them are having financial problems as well, so i doubt they’d be in any position to make an acquisition.

Comments are closed.