In case you haven’t noticed, I am not a fan of Charter Communications. They have horrible customer service and high prices. If you haven’t gotten screwed by them yet, you’re about to. Over the weekend several sites broke stories about how Charter Communications will put a cap on bandwidth at 100gb a month starting on February 9th. Of course there was no announcement or anything on Charter’s website, and up to this point, there still isn’t. If you drill into the TOS, you will find that the terms have changed. If you look at number 13 you see how they added the cap to the terms of service.
So, if you are someone who likes to download a lot from iTunes, Amazon.com, watch movies and TV on Hulu and Netflix, play online games like World of Warcraft, do offsite backups with services like Mozy or Jungledisk, don’t be surprised if you use up your allotted bandwidth quickly. And of course Charter does not provide any sort of bandwidth meter tool to see how much you are using. At least Comcast provides a more reasonable 250gb a month cap. I really can’t wait to be done with Charter.